Please note that Closed Captioning and Descriptive Narration availability is determined by film distributors; some films might not be enabled for it. Assisted Listening or Hearing Impaired devices are available for all films. Check the film’s page on our website or give us a call if you’re unsure what is available for a film.

You will be asked to leave some form of ID or credit card with the box office to ensure that any devices are returned after your screening.

Contact: boxoffice@musicboxtheatre.com or call us at 773-303-6657

T-Coil Hearing Loop System

Available only in Theater 1 (our 700-seat main auditorium)

The T-Coil system amplifies the sound for films in our main theater and sends it directly to any hearing aids or personal hearing devices that have a “T-Coil” setting. This setting can be found on the hearing devices themselves, or within the settings in the application used to control your hearing devices. Amplification will only occur once you enter the auditorium. This is available for all films and you may use your own hearing aids or hearing device.

MIT Closed Captioning

Available in all three of our auditoriums. 

A personal closed captioning device with a small screen to display captions. These devices have a small screen attached to a long stem and can be placed into a cup holder or against the seat in front of you.

Availability: We have a limited quantity of devices which can be picked up at the box office. Closed captioning devices only work with films that contain embedded closed caption tracks. Films with closed captions will be labeled as such on our website, or you can call or email the box office to check before purchasing a ticket. 

MIT Hearing Impaired Devices

Available in all three of our auditoriums. 

Individual headphones which provide sound amplification (assisted listening) directly from our sound processor. 

Availability: We have a limited quantity of devices which can be picked up at the box office. These devices work with any film screened at the Music Box. 

MIT Visually Impaired Devices

Available in all three of our auditoriums. 

Individual headphones which provide visually impaired (VI track or descriptive narration).

Availability: We have a limited quantity of devices which can be picked up at the box office. These devices only work with films that contain embedded VI tracks. Films with VI tracks will be labeled as such on our website, or you can call or email the box office to check before purchasing a ticket.