Dear Film Fans,
In response to the spread of the COVID-19 virus, and with the utmost concern for the safety of our wonderful guests and staff, we have made the difficult decision that the Music Box Theatre will be temporarily closed beginning Tuesday March 17th.
We do not have a reopening date set, as we all continue to monitor the situation and proceed with the utmost caution. We will share the most up-to-date information on our website, as well as Facebook, Twitter, and Instagram pages, and our email newsletter.
We have always appreciated the support of our dedicated audience, and it is our privilege to share acclaimed & diverse independent, international, documentary, contemporary and classic cinema with the city of Chicago.
If you have already purchased tickets to an upcoming screening or event, you are eligible to receive a full refund, or you may also exchange your ticket(s) for a pass that may be used for an upcoming screening/event at the Music Box.
For security purposes, refunds & exchanges must be done over the phone by calling our Box Office line. Our Box Office will be open from Noon-6pm on Mondays-Fridays, and can be reached at 773-871-6607 ex 2. We anticipate a high volume of calls during these times, so if you are unable to reach us on your first attempt, please try calling back later or leave us a voicemail and we’ll return your call as soon as possible.
We know that many of you may be concerned about the well-being of our staff during this uncertain time. We want to ensure that our dedicated Box Office Managers, Concessionaires, Bartenders, and Projectionists will be receiving paid time off.
We understand that this is a difficult time for everyone. If you would like to, here are ways to support The Music Box during our closure:
*Music Box Gift Cards are available for purchase on our website, and can be used for Tickets, Concessions and Merchandise at the Music Box.
*Purchase A Music Box Membership. All New Memberships during this time will go into effect on the date the Music Box reopens.
*Bring the arthouse to your house with Music Box Direct, the streaming service platform of Music Box Films, offering over a hundred titles including acclaimed films & TV series from around the world. Available to stream on Roku, Amazon Fire TV, Apple TV, and online. CLICK HERE for more information & Sign Up today. ***UPDATE - Sign up now and your first MONTH of Music Box Direct is Free! Use the coupon code "MBD2020"
If you have additional questions, please email us at email@example.com. Thank you for your understanding. Please stay safe & healthy, and we’ll see you at the movies!
“I’ll Be Back”
-- The Music Box Team